Terms and Conditions for Say Cheesecake Online Ordering

1. Introduction

These Terms and Conditions govern your use of the online ordering services provided by Say Cheesecake ("we," "our," or "us"). By placing an order through our website or mobile application, you agree to comply with and be bound by these terms.

2. Ordering Process

2.1 To place an order, you must possess a valid net banking or credit or debit card issued by a bank acceptable to us.
2.2 All orders are subject to availability, and we reserve the right to reject any order at our discretion.
2.3 Once an order is placed, you will receive a sms confirmation. Please review this confirmation and contact us immediately if there are any errors.

3. Pricing and Payment

3.1 Prices for products are as listed on our website or mobile application. All prices are inclusive of applicable taxes.
3.2 Payment must be made at the time of placing an order. We accept Credit Card/Debit Card/Netbanking (Razorpay).
3.3 We reserve the right to change prices at any time without notice.

4. Delivery

4.1 Delivery times are estimates and subject to availability.
4.2 We are not liable for any delay in delivery caused by circumstances beyond our control.

5. Cancellations and Refunds

5.1 Cancellations are only accepted if made within 30 minutes of placing the order.
5.2 Refunds, if applicable, will be processed using the original payment method.

6. Quality and Satisfaction

6.1 We strive to provide high-quality products. If you are dissatisfied with your order, please contact us within one hour of receiving the product.
6.2 We may request photographic evidence to assess the issue.

7. Intellectual Property

7.1 All content on our website and mobile application is our intellectual property and may not be used without our prior written consent.

8. Privacy

8.1 By using our online ordering services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

9. Changes to Terms and Conditions

9.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our online ordering services constitutes acceptance of any changes.

10. Governing Law

10.1 These Terms and Conditions are governed by and construed in accordance with the laws of the country.

By placing an order with Say Cheesecake, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at 9980161677/ 9742798765/ 08048541854 or write to us on whisske.patisserie@gmail.com.